Change details view of "Time To Do" Report

Sally Abd Elrahman January 20, 2020

Hello

Is there a way to change the details view of "Time To Do" report to show list of tickets instead of day view?

The thing is i want to extract all tickets & elapsed time in excel sheet, but in order to do that, i have to do it day by day: 

  1. I have to click on time elapsed for a day.
  2. Then see all tickets created for that day
  3. Then extract the tickets for that day in excel sheet

So if i have a week, i have to do that 7 times for each day

I want to extract all tickets details in one step, is there a way to do that?

 

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