On the JIRA Service Desk Customer Portal, the administrator (myself) is shown as the default assigne.
I need to change that default to a service person, so that not every question is send to myself at once.
Is that possible?
I want to serve as a second level support when the service persons can not solve an issue themselves.
I know that a service desk user can choose someone else, but most users will not do that.
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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