Change assignee based on a checkbox

I want to change the assignee of an issue based on a checkbox. if the value "Related" is check in the custom filed "Customer Related", I want the assignee to be change to some one else.

I tried to do the following:

import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.util.ImportUtils
import com.atlassian.jira.user.util.UserManager
import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.component.ComponentAccessor

def issue = ComponentAccessor.getIssueManager().getIssueObject("ISSUE-1")
def customField = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Customer Related");
def selectedValues = customField.getValue(issue)*.value
if ("Related" in selectedValues)
    userManager = (UserManager) ComponentAccessor.getUserManager()
    MutableIssue issue = issue
    User usera = userManager.getUser('Username');

But it did not work, nothing happened.

Thanks alot!

1 answer

There are couple of things needed to be corrected in your code.

Inshort, you can check this post:

Let me know if this works for you :)

Hi Sanjay,

Thanks for the replay.

I am new to groovy so I guess I will have alot of problems at first.

I do not understand how to implement the answer in this post to my problem.

Try these, i haven't checked in any environment, please excuse :

def customField = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Customer Related");

instead of this, try for getCustomFieldObject("customfield_xxxx")

where xxxx is the ID of the custom field

Also, issue.getCustomFieldValue(customField) instead of customField.getValue(issue)*.value



if (selectedValues*.value.contains("Related")) {

#Do your stuff


Its still not working for me.

in getCustomFieldObject("customfield_xxxx") I should keep the "customfield" and just change the xxx right?

for example: customfield_1000

it could be a problem with this line?

def issue = ComponentAccessor.getIssueManager().getIssueObject("ISSUE-1")

Yes, you are right 

 Issue issue =

If this doesn"t work then I can come up after checking this in an environment(i don't have right now)

Also I would say to log each step then you will come to know which is causing exact problem.



Also, there could be a problem with those two lines?

Issue issue =


MutableIssue issue = issue

(as they both have the same variable name)

I tried to run this by itself, and it worked, the assignee changed:

    userManager = (UserManager) ComponegntAccessor.getUserManager()
    MutableIssue issue = issue
    User usera = userManager.getUser('Username');

So the problem is with the condition. Still cant figure what it is exactly.

import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.CustomFieldManager;

ComponentManager componentManager = ComponentManager.getInstance();
CustomFieldManager customFieldManager = componentManager.getCustomFieldManager();

CustomField customer_Related= customFieldManager.getCustomFieldObject("customfield_xxx");

customer_Related_Value = issue.getCustomFieldValue(customer_Related)

if (customer_Related_Value*.value.contains("Related"))


User usera = userManager.getUser('Username');


Still nothing happends. There could be a problem with the post function order?

At this moment the script is runing right after "Creates the issue originally"

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