Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change Workflow

Hello, On one of the work projects the workflow has changed in some of the tickets and I am not able to close tickets assigned to me because the new workflow doesn't allow for it. How can I change it back to the workflow I used to have?

1 answer

Hi @Rita Ramos ,

Changes made to the workflow cannot be undone unless a copy of the workflow is taken before the changes are applied. If you have the backup of the workflow, you can apply it back to the issue type ( you must know the mapping). The other option is to check your dev instance/restore your recent backup into your dev instance and then apply the changes manually. 

Clark Everson Community Leader Jun 01, 2021

To add here, you should reach out to your admin for jira, depending on the type of project they maybe able to look at the workflow and see if there is a backup. If there isn't then your admin should be able to figure out what is causing your issue with the workflow.


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you