It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change Text in Default E-mail Notifications?

http://screencast.com/t/V2aemMG9

I apologize if I'm missing something here, but I don't see where I can customize the e-mails that users receive when they submit a request to the service desk.

Any help is greatly appreciated!

1 answer

0 votes

Hi Ally,

Unfortunately, it's currently not possible to customize notifications content. There's a feature request as you can see on JSD-218. Please feel free to vote and comment on it.

Thanks and regards,
Paula Silveira

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Apr 09, 2019 in Portfolio for Jira

Portfolio for Jira 3.0 is here!

The wait is over... Portfolio for Jira Server and Data Center 3.0 is now officially here! Platform releases offer Atlassian an opportunity to shift our strategy, make bold predictions about t...

1,272 views 12 24
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you