http://screencast.com/t/V2aemMG9
I apologize if I'm missing something here, but I don't see where I can customize the e-mails that users receive when they submit a request to the service desk.
Any help is greatly appreciated!
Hi Ally,
Unfortunately, it's currently not possible to customize notifications content. There's a feature request as you can see on JSD-218. Please feel free to vote and comment on it.
Thanks and regards,
Paula Silveira
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.