It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change Text in Default E-mail Notifications?

Ally Hardgrave Nov 13, 2015

I apologize if I'm missing something here, but I don't see where I can customize the e-mails that users receive when they submit a request to the service desk.

Any help is greatly appreciated!

1 answer

0 votes
Paula Silveira Atlassian Team Nov 16, 2015

Hi Ally,

Unfortunately, it's currently not possible to customize notifications content. There's a feature request as you can see on JSD-218. Please feel free to vote and comment on it.

Thanks and regards,
Paula Silveira

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Next-gen

Introducing subtasks for breaking down work in next-gen projects

Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...

1,015 views 13 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you