Change Reporter on Reopen

I suspect I'll hear back this isn't a "best practice", but....

We have a customer-facing project, and there have been times when an issue was resolved and closed, only to have a another person at the customer decide it should be reopened. I'd like that action to make the person who took the Reopen action to become the Reporter (they are now becoming the "owner" of the issue).

I was hoping a Post Function would be available for this, but don't see one.

Is there any other way I could do this?

Thanks!

2 answers

1 accepted

Accepted Answer
0 votes

Alternatively, you can use the Change Issue Reporter or Assignee plugin. I've never used it deeply, but I've just tested and it seemed to do the trick. ;)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,100 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you