We have recently lost the person that set our JIRA account up. I have logged into his account and changed the email to mine, however I cannot change the user name.
It simply says:
You cannot rename yourself
How can I rename my self, or transfer the admin rights to another account?
Although you can't rename yourself, you can create a temporary user with Administrator capabilities (user who's in administrator and site-admins groups) to access the User Management and rename the user you want, thereafter you can delete the temporary created user.
I hope it helps!
If you need help changing the Atlassian ID account (the one that holds the application license), please contact Atlassian Sales Team.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs