Change Jira user name

We have recently lost the person that set our JIRA account up.  I have logged into his account and changed the email to mine, however I cannot change the user name.

 

It simply says:

You cannot rename yourself

 

How can I rename my self, or transfer the admin rights to another account?

 

Thanks

2 answers

Hi Mark,

Although you can't rename yourself, you can create a temporary user with Administrator capabilities (user who's in administrator and site-admins groups) to access the User Management and rename the user you want, thereafter you can delete the temporary created user.


I hope it helps!

If you need help changing the Atlassian ID account (the one that holds the application license), please contact Atlassian Sales Team.


Thanks!

You could also simply give your own user the administrator permissions.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

430 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you