Change Jira user name

We have recently lost the person that set our JIRA account up.  I have logged into his account and changed the email to mine, however I cannot change the user name.

 

It simply says:

You cannot rename yourself

 

How can I rename my self, or transfer the admin rights to another account?

 

Thanks

2 answers

This widget could not be displayed.

Hi Mark,

Although you can't rename yourself, you can create a temporary user with Administrator capabilities (user who's in administrator and site-admins groups) to access the User Management and rename the user you want, thereafter you can delete the temporary created user.


I hope it helps!

If you need help changing the Atlassian ID account (the one that holds the application license), please contact Atlassian Sales Team.


Thanks!

This widget could not be displayed.

You could also simply give your own user the administrator permissions.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

292 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you