Change Jira user name

We have recently lost the person that set our JIRA account up.  I have logged into his account and changed the email to mine, however I cannot change the user name.


It simply says:

You cannot rename yourself


How can I rename my self, or transfer the admin rights to another account?



2 answers

Hi Mark,

Although you can't rename yourself, you can create a temporary user with Administrator capabilities (user who's in administrator and site-admins groups) to access the User Management and rename the user you want, thereafter you can delete the temporary created user.

I hope it helps!

If you need help changing the Atlassian ID account (the one that holds the application license), please contact Atlassian Sales Team.


You could also simply give your own user the administrator permissions.

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