Card Colors not shown when Issue Type is selected

I created a new project using the Scrum Issue Type theme.  The users requested I add a couple other issue types to it.  As part of setting up the project, I need to change the card colors to the team's preferred set up.  The Issue types are not shown on the Configure Board page.  I have the heading for Color and Issue Type but nothing is shown below the headings. 

 

Thanks in advance for the help. 

Sally

 

3 answers

Hello,

what you can do to change the card colours for specific issue types is the following:

  1. On the Boards View click "Board" and select "Configure" from the dropdown.
  2. Choose "Card Colours" from the menu.
  3. Choose "Colours based on Queries"
  4. Choose a colour and use a query like "issuetype = Bug". This will make all cards have the choosen colour.

 

If I understand your question correctly, Open Administration > Add-Ons. Depending on which JIRA version you have, search for the tab named JIRA Agile then click Project Templates.

I"m sorry.  I should have included that I'm newly upgraded to JIRA 7.

 

I don't see tabs on the Manage Add-ons page but looking at the Application Components add-ons, the JIRA Agile component says that 320 of 320 modules are enabled. I don't see 'JIRA Agile' in any other of the add-on types.

0 votes

A bit late, but nevertheless:

Apparently, that is expected behaviour. "Card colours" -> "Issue Types" does not show all available issue types as configured in the project's issue type scheme. Instead, it shows the issue types of all existing issues of that project (1). So, for new projects without any issues it won't show any issue types.

Workarounds are:

  • Create 1 issue for each issue type.
  • Or, use JanG's answer, i.e. "Colours based on Queries".

The same is true for "Card colours" -> "Assignees".

 

(1) More correctly: All issues on that board. The issues might come from multiple projects.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,968 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot