I need help with this please.
I need to capture the workflow status change in a custom field, i have searched for solutions online and all of them require to install plugins.
Is there any way to do this without installing additinal plugins?
Not that I'm aware of. What is your issue with a plugin? the jira-suite-utilites is free and available even if you use cloud. I don't know what you want to set the field to and JSU may not work for that. However, I use it to set the date of the transition for milestone transitions.
Hi Joe, I did not know about the jira-suite-utilites being free, I will look into it.
In the ticket, the reporter would like to see when the status of the ticket changed.
This is for reporting purposes as another system will pull the info from the ticket to place into a report.
There are a few workflow post functions that you can use in "plain" Jira (if you have not installed any plugin), one of them is setting some system fields to another value.
Plugins give you more workflow post functions, so you are much more flexible designing your workflow.
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