Cant start JIRA after upgrade to JIRA 7

The following appears in catalina log  jiraXXXstderr.YYYY-MM-DD.log

16-Nov-2015 14:29:06.887 WARNING [main] org.apache.catalina.startup.Catalina.load Catalina.start using conf/server.xml: Error at (35, 68) : org.apache.catalina.core.JasperListener
16-Nov-2015 14:29:06.902 SEVERE [main] org.apache.tomcat.util.digester.Digester.startElement Begin event threw exception
 java.lang.ClassNotFoundException: org.apache.catalina.core.JasperListener
    at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:116)
    at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1184)
    at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
    at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
    at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1343)
    at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2786)
    at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
    at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
    at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
    at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
    at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
    at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
    at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:649)
    at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1457)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:551)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:613)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:497)
    at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:351)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:485)

1 answer

If the server.xml was copied over from the previous older installation, just update the file with following on the listener section

-->
<Server port="8005" shutdown="SHUTDOWN">
 <Listener className="org.apache.catalina.startup.VersionLoggerListener" />
    <!-- Security listener. Documentation at /docs/config/listeners.html
    <Listener className="org.apache.catalina.security.SecurityListener" />
    -->
    <!--APR library loader. Documentation at /docs/apr.html -->
    <Listener className="org.apache.catalina.core.AprLifecycleListener" SSLEngine="on"/>
    <!--Initialize Jasper prior to webapps are loaded. Documentation at /docs/jasper-howto.html -->
    <!-- Prevent memory leaks due to use of particular java/javax APIs-->
    <Listener className="org.apache.catalina.core.JreMemoryLeakPreventionListener" />
    <Listener className="org.apache.catalina.mbeans.GlobalResourcesLifecycleListener" />
    <Listener className="org.apache.catalina.core.ThreadLocalLeakPreventionListener" />
    <!-- Global JNDI resources
         Documentation at /docs/jndi-resources-howto.html
    -->
 
    <!-- A "Service" is a collection of one or more "Connectors" that share
        a single "Container" Note:  A "Service" is not itself a "Container",
        so you may not define subcomponents such as "Valves" at this level.
        Documentation at /docs/config/service.html
    -->

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot