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Cant loging to Jira Edited

Hi there.

My PM added me to Jira.

Before that he has denied (by mistake) my request to join.

I have recieved an email with an invitation, but when I click it, my page keeps refreshing. 

Seems like I am not logged in.

Tryed to press login button - it doesnt work.

Also I tryed to go to atlassian.com, login there and then comeback to our jira site, but it doesnt work for me as well.

Code error: 1UQIVJ0

 

2 answers

0 votes
Jack Community Leader Feb 23, 2021

if you have been added as a user then you should be able to successfully hit the URL and be prompted to log in. Check w/ the admin again to see what your status is as a user (admin > user management > search for your name).

Well thanks, but it doesnt work.

My page keeps refreshing.

I have updated post with error code.

0 votes
Daniel Ebers Community Leader Feb 27, 2021

Hi @Yury Prokhorov

from the documentation I seem to have understood that:

When you deny a user access to a product, you can send them a short message explaining why. When users request themselves and are denied, they can't request access again.

It might be your admin needs to remove your user account so that you can requests access again (like you did it the first time).

To be honest, I did not try but I cannot figure out any other way.

Let us know if it makes sense.

Cheers,
Daniel

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