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Cannot upgrade JIRA from 6.2 to 6.2.4. Version is not correctly detected

Bordin Suetrong May 13, 2014

I am using JIRA 6.2 on Linux and I cannot upgrade to 6.2.4. The installer says it is not version 4.3 or later.

Here's from system info:

Version 6.2
Build Number 6252
Build Date Wed Feb 19 00:00:00 ICT 2014
Build Revision aa343257d4ce030d9cb8c531be520be9fac1c996

Upgrade History

This table lists the upgrades performed on this instance of JIRA. Note that only upgrades to versions 4.1 and later are included.

<th width="33%">Target Version</th><th width="33%">Target Build Number</th><th width="33%">Time Performed</th>
6.2 6252 06/Mar/14 8:45 AM
6.1.7 6163 24/Feb/14 8:18 AM
6.1.4 6159 08/Dec/13 6:13 PM

Below is from installation:

sudo ./atlassian-jira-6.2.4-x64.bin
Unpacking JRE ...
Starting Installer ...

This will install JIRA 6.2.4 on your computer.
OK [o, Enter], Cancel [c]
o
Choose the appropriate installation or upgrade option.
Please choose one of the following:
Express Install (use default settings) [1], Custom Install (recommended for advanced users) [2], Upgrade an existing JIRA installation [3, Enter]
3
Existing installation directory:
[/opt/atlassian/jira]

Sorry, we are unable to automatically upgrade your JIRA installation as it is not version 4.3 (or later)
For more information see our documentation at the following URL:
http://docs.atlassian.com/jira/docs-062/Upgrading+JIRA+Manually
Finishing installation ...

1 answer

Hi Bordin,

How about performing the upgrade manually? I believe that normally this is the best and least troublesome method for upgrades, as it has been a tried-and-trusted method for quite some time. :)

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