Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
We have about 30 users in JIRA and only one has this issue. His permissions are an exact copy of other users and still, trying to share an issue to this user results in the following :
1- Keying the first letter of the username returns a pop-up error message stating : The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.
2- Pasting full email adress returns : The value XXX.XXX.XXX@XXX.XXX.com is invalid. Any other emails I paste in here do work. If I truncate the email adress to XXX.XXX@XXX.XXX.com, the same happens. Any part of his name return an error. No special character; all letters.
The same behavior happens if I try to assign an issue to this user.
What troubles me is that he is assigned to 4 issues and has commented 7 times on issues.
Your help is much appreciated
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs