Cannot set Time Estimate for job

[Deleted user]

Hi All,

We adopted JIRA recently to track workloads on our jobs. I need to set a time estimate for all new jobs before they start. However, the Log Work menu has no Estimated Time field. The Legacy Mode is switched off.

I can only _adjust_ estimate (with the Set To option), but I cannot set it at the start. Because Time Spent is a mandatory field, I must log hours before I use Set To to set my time estimate.

The result is that Time Tracking dashboard on the right side of the issue shows the Estimated Time field as empty:

Please advise.

Many thanks,

Polly Peskovsky

Leadtributor GmbH

[Deleted user]

Hi Warren,

Thanks for your reply.

I don't have these fields, neither in the Log Work mode nor in the Edit mode.

If I had them I would naturally use them.

[Deleted user]

Sorry, I have the Remaining estimate when I edit the Log work but I still have no Original Estimate.

Also, to get anything on the Remaining estimate, I should first log some work. However, I'm not expected to do this - it's the developers' duty.

[Warren]

Hi Polly

When I said Edit, I meant edit the issue, not the Log work.

In my cloud version of Jira, when I open an issue, there is an Edit button , which opens a screen similar to the Create screen (see below). On that screen you should see the field I'm talking about. If you don't, click on the Configure fields button and select All

[Deleted user]

Hi Warren,

I understand what you mean and I've checked again.

We don't have either of these fields on the Edit mode. They are also not available on the Configure fields button.

Should I probably escalate this to the technical support?

Thanks for your assistance!

Kind regards,

Polly

[Warren]

Hi Polly

If you Edit an issue, there are 2 fields on that screen Original Estimate and Remaining Estimate. The original one is what you're after - it will then display in the Estimated field in the Time Tracking section.