Cannot see the 'Manage Add-ons' option under the Administration>Add-Ons screen

Hi,

I have a question about Add-on administration options;

 

In our dev instance of JIRA (running v6.0.1), we have UPM installed (v2.15.2) and enabled, so we are not really sure why the add-ons options (search and install) are not displayed under the administration screen.


I have sys-admin privileges, so should be able to see any options available.


(A side issue is that Zephyr is installed but currently disabled, with no apparent easy option to enable it - I'm hoping that resolving UPM/Add-ons will enable me to fix this side issue!)

1 answer

0 votes

Nathan

I believe you might have JIRA Administrator grants and not JIRA System Administrator grants. Please find below the limitations for the JIRA Administrator vs JIRA System Administrator, which also includes the manage addons page.

https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions#ManagingGlobalPermissions-About'JIRASystemAdministrators'and'JIRAAdministrators'

To resolve this, you should go tot he Global Permission page and add your user as JIRA System Administrator.

Hope it helps!

Cheers!

L.F

 

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

46 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you