Cannot see previous JIRA FixVersion

Hi,

Since the recent upgrade of JIRA to this new version, we seem to have lost details of previous FixVersions associated with the project. I cannot find them anywhere under the Agile or other Configuration options.

It looks like FixVersion has been replaced by Sprints and no mapping is available to port the old FixVersion to Sprints.

Can you please assist in extracting the information on the old FixVersion?

Thank you

4 answers

1 accepted

Hi,

I am unable to use the Rapid Board to see previous FixVersion thus ising Classic Boards.

I belive this is the only alternative unless you advice otherwise.

Regards,

Rajiv

Renjith Pillai Community Champion Dec 26, 2012

Taraf/Rajiv,

The new boards are designed after a lot of feedback from customers to decouple the FixVersion and Sprints. Only with this we can support multiple projects as fixVersion is always tied to a project. These were the design principles for coming to that decision. Some links for your reference.

https://jira.atlassian.com/browse/GHS-1800

https://answers.atlassian.com/questions/42933/release-planning-in-rapid-board

https://answers.atlassian.com/questions/92695/intersection-of-greenhopper-sprints-and-project-fix-versions

And Classic boards are still available if it offers your better usability that the new boards.

Hi Taraf,

In this case, please raise an issue in our OnDemand support http://support.atlassian.com, because we need to take a closer look at your instance to understand what is happening.

Cheers,

Clarissa.

My user id and password does not work on this site http://support.atlassian.com

I have been unable to log a case and thus posted on the forum.

In the Classic board I am now able to see the old iterations for Charts and Planning however the task board is still empty and I cannot see my tasks and Stories under them. Can you please let me know how I can either more the tasks and stories from FixVersions to Sprints or migrate them.

On another note, we have already started the current sprint. How do I add my stories and tasks to the current sprint back dated?

It shows all tasks added as of 11th December 2012 instead of the start of the sprint 2dec 2012.

Hi Taraf,

You need different credentials to log into our Support site. If you haven't logged in before, you can create a new account from the main page, or request a password change if it's just been a while.

Hope that helps!

-dave

Hi Taraf,

You probably don't have an account at http://support.atlassian.com but you can create one at https://support.atlassian.com/secure/Signup!default.jspa

As for the issues not displaying on the boards, please see the configuration of it and check the 'Task Board' mapping. I'd say maybe the status of your issues is not mapped there, so they won't be displayed, but we can only be sure by taking a loog at your instance.

Also, when you add an issue to a sprint, there is no way of backing dating that, it will show the actual date you have added the issues to the sprints.

Cheers,

Clarissa

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot