Cannot see Software category

I installed Jira Software 7.3. But I cannot see to create software project. When click create project only see bussiness category Screenshot from 2017-07-31 09-31-46.png

1 answer

0 vote
Christoph Thomas Community Champion Jul 31, 2017

Hey - can you please post a screenshot of your applications (under administration) and of your user profile (especially the groups you are in)? I guess that either only JIRA core is installed or you are somehow only a JIRA core user.

Cheers

Christoph

thank you for your reply. I post the screenshot my license.

Screenshot from 2017-07-31 16-45-14.png

Christoph Thomas Community Champion Jul 31, 2017

Looks good so far - and which groups are you in?

Cheers 

Christoph 

My admin user is in groups. I don't know why this happen.

previous, I installed many times, never error like this

jira-administrators

jira-core-users

jira-servicedesk-users

jira-software-users

 

Christoph Thomas Community Champion Jul 31, 2017

Very strange indeed - the last thing I can think of is that the corresponding project template module is somehow deactivated... Have you tried another user? Have you already created a project? Have you tried creating a board with a sample software project? 

Cheers 

Christoph 

Thank you for your help.

I have been found the error. I had a wrong config in mysql database. I added config sql_mode = NO_AUTO_VALUE_ON_ZERO,

so the software project template module not installed.

Christoph Thomas Community Champion Jul 31, 2017

You're welcome and great you found the solution! Thanks for sharing! 

Cheers 

Christoph 

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