In our instance of JIRA (7.5.2) we cannot re-order swimlanes and quick-filters, in any board. We can delete and modify existing ones though. Adding new ones also works.
The error is:
I already saw - https://confluence.atlassian.com/jirakb/jira-software-exception-uncaught-typeerror-cannot-read-property-fields-or-html-of-undefined-779159021.html and I could not find any mandatory field that was not set in the default screen.
I also disabled a lot of add-ons, not all of them yet.
Please let me know if you have any suggestions.
The next thing I would do is put JIRA in Safe Mode and see if this continues. If not we can confidently isolate it to one of the add-ons. From there you would need to re-enable each one until you can reproduce the issue and from there contact the developer.
After you put JIRA in Safe Mode and test, if you still run into the issue could you please provide me with the following:
Let me know the results of your testing.
Thank you very much for your reply.
Turning JIRA to SAFE mode solves the problem. After re-enabling the add-ons one by one, I can confirm the problem is caused by a Table Grid Editor field. I opened a ticket for their team to request assistance.
Thanks once again for your help
The issue appeared to be a conflict between the table grid editor and Intenso's Dynamic Forms. Intenso took care of it, and upgrading the dynamic forms should resolve the problem
If you still encounter problems - let us know by raising an issue on our JIRA
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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