This problem is only related to a single user, other users can move their issues without problem. This user is a member of the the same groups as other people. Re-assigning the issue to someone else allows the other user to move the issue. We can the reassign the issue to the original user.
We have tried deleting the user and creating a completely different user (different name and email) and the second user has the same problems as the first.
We are working with user 25 of our 25 user license.
Thanks for the quick response.
The transition buttons are missing altogether for this user. The image below is from an issue that is currently in the ToDo column.
If I view the same issue using another account I see the "Start Progress" button.
We see no error messages on the page. Is there an error log I can consult?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs