Cannot login to Sonatype Jira and I don't know whom to contact


I have no idea where else to ask for help.

I just signed up at https://issues.sonatype.orgas instructed to be able to create a project.

However, when I try to login I get:

You do not have a permission to log in. If you think this is incorrect, please contact your JIRA administrators.

There is nothing else to do, no link to contact. So I don't know if it takes some time to enable my user, if I will never have access because I miss some piece of information, or whatever else.

Any idea here?


1 answer

1 accepted

1 votes
Timothy Chin Community Champion May 01, 2014

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot