Cannot login to Sonatype Jira and I don't know whom to contact


I have no idea where else to ask for help.

I just signed up at https://issues.sonatype.orgas instructed to be able to create a project.

However, when I try to login I get:

You do not have a permission to log in. If you think this is incorrect, please contact your JIRA administrators.

There is nothing else to do, no link to contact. So I don't know if it takes some time to enable my user, if I will never have access because I miss some piece of information, or whatever else.

Any idea here?


1 answer

1 accepted

1 vote
Timothy Chin Community Champion May 01, 2014

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

714 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you