We just upgraded all of our Atlassian tools this past weekend and have run into a problem where users cannot log into JIRA. Previously we had the JIRA integration with Crowd, but we are seeing errors that seem to state that there's a stale connection within Crowd for JIRA. We had the same problem with Confluence and was able to rectify the problem by resetting the internal Confluence admin account, removing the Crowd integration and logging in locally and then re-establishing the integration with Crowd. The problem is, the initial JIRA (4.1.2) didn't seem to have a local admin account associated with it. So we tried to create a new one and then login locally the same way, but now we can't get in to setup the new Crowd integration.
The errors we are seeing are:
org.hibernate.StaleStateException: Batch update returned unexpected row count from update ; actual row count: 0; expected: 1
While Confluence documents how to revert from Crowd to internal directory usage, JIRA's documentation doesn't reference this at all. We need help here badly as we're currently down on this JIRA instance.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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