Cannot generate thread dump on JIRA (JIra as a service on windows server)

Hi All

I am struggling to generate thread dump on JIRA. We have2008 windows server with 64 bit windows as a service installer.

I tried the steps given in this link but it is giving me error

C:\Users\Administrator>jstack.exe -l 3465 > threaddump.txt
'jstack.exe' is not recognized as an internal or external command,
operable program or batch file.

 How should i proceed?

Rahul

1 answer

Make sure jstack is in your path. Otherwise call it with c:/java/bin/jstack.exe (example)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,865 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot