I am currently running JIRA Server 6.4.1 (upgrading to 7.3.x in two weeks!) and just encountered an unusual problem, and I am not sure if it's a bug or functioning as designed.
The Setup
I am a JIRA administrator and manage several dashboards and a couple dozen filters that are associated with the various gadgets on those dashboards. They looked nice enough that I was asked to make dashboards for the other teams that also report to my director. I created them based off my existing dashboards, then shared the whole lot of them out to between 3 and 5 groups of users, depending on who needed to see each. In every case, there is a 'jira-adminstrators' group that I am a member of, and that group has share permission to all filters and dashboards.
Some of the groups that have share access do not normally have me as a member, so to grant them access I temporarily added myself to the groups, granted them permission, and then removed myself from the group. For example, 'it-ops-leadership' normally only contains our Sr. Director and VP of IT.
The Problem
Even though I am a JIRA administrator, I own all filters and dashboards, and I am a member of at least one group that has share permissions with the filters and dashboards, I cannot edit any dashboard that is shared with at least one group I am not a member of.
Is this normal? It seems like a bug to me.
Michael, it sounds like you are indeed running into a bug:
It doesn't appear to have been fixed yet. Please vote for it so it will get more attention from the development team.
Thank you Ann! I have voted for it and added myself as a watcher.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The issue is still present in v8.13.14. Instead of duplicating the dashboard, you can edit it through the URL:
https://[You Jira URL]/secure/EditPortalPage!default.jspa?pageId=[Dashboard ID]&returnUrl=/secure/Dashboard.jspa
I was able to remove the group and edit the dashboard after.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks Hector!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I had the same issue. To solve the issue, I added myself to the group the dashboard is shared with. I already had admin access to jira. Once added myself to the group, I was able to update the dashboard.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I wonder if this is still an issue in Data Center 8.20.10 because I have an admin user who creates dashboards, but cannot see or edit them after he creates the dashboard.
However, as a Jira Administrator, I can see the dashboard.
Is there some option or configuration somewhere that I'm missing that prevents users from seeing their own dashboards after creation?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.