Cannot edit Jira Issues

When I'm trying to edit Jira Issues, I get the following error of not being to set fields like summary and description

 

{"errorMessages":[],"errors":{"summary":"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown.","creator":"Field 'creator' cannot be set. It is not on the appropriate screen, or unknown.","description":"Field 'description' cannot be set. It is not on the appropriate screen, or unknown.","reporter":"Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown.","comment":"Field does not support update 'comment'","assignee":"Field 'assignee' cannot be set. It is not on the appropriate screen, or unknown.","priority":"Field 'priority' cannot be set. It is not on the appropriate screen, or unknown.","status":"Field 'status' cannot be set. It is not on the appropriate screen, or unknown."}}

2 answers

0 votes
Josh Steckler Community Champion Oct 20, 2017

This could be one of three things:

  • A permission error. The account you're using doesn't have permission to edit an issue.
  • Creator field cannot be set (far as i know)
  • The fields are missing from the edit screen. Even things like summary and description that seem like defaults will need to be on the edit screen.
0 votes
Steven Behnke Community Champion Oct 20, 2017

Show us your script: We cannot diagnose your problems without an understanding of what you're doing and how your Jira is configured.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,028 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you