Cannot disassociate a project from a priority scheme

page.partain July 9, 2024

 

Problem statement appears below screen shots.  

 

Priority Schemes.pngPriority Scheme with Blocker.pngProjects in Priority Scheme with Blocker.pngProjects in PST Product Standard Priority Scheme.pngPST Product Standard Priority Scheme.pngCannot remove PST Simulation from Priority Scheme with Blocker.png

 

This same problem is happening with two different projects. I am trying to change their priority schemes.  I have done this for other projects many times.  For these two, the most recent two I have tried to change, they have ended up being listed under both priority schemes and I cannot remove them from either.  When I go to project settings, they both show the old priority scheme that I am trying to remove them from.

Screen shots show that the project PST Simulation is appearing in both Priority Scheme with Blocker and PST Product Standard Priority Scheme.  When I try to delete it from either scheme, I get the message "We couldn't update the scheme. Refresh the page and try again."  Refreshing doesn't help. I have tried this on several days over the past two weeks.

Any ideas?

 

1 answer

1 vote
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2024

Hi @page.partain ~ maybe try a different browser or clear your browser cache and try again?  If that doesn't work, you might want to submit a support issue.  Also, https://status.atlassian.com/ is not showing any current issues with Jira Cloud.  

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