Cannot delete or edit user profile on the system

Have set up a JIRA Download trial. Want to create users using LDAP authentication. Tested connection with LDAP (successfuly) which added user profile that cannot be edited or deleted.

1 answer

1 accepted

We configured this incorrectly we need to do the following:

This is an expected behavior. You are not allowed to edit or delete (including the profile) for user that comes from the LDAP connector group. The user profile will be taken from the LDAP server instead. If you'd like a complete control in JIRA, you can configure the JIRA to use internal directory with LDAP authentication instead.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,264 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot