Cannot delete/change ownership for shared filter

I am trying to delete/change ownership for a shared filter but the wrench does not do anything when I click on it. I have tried with Chrome and Firefox latest versions as of today.

3 answers

0 votes

Just to make sure, the wrench appears in the filter but it does nothing when you click on it, right?

I'm asking becase if the wrench doesn't appears, that means you don't have permissions to access it.

Also, try to run your instance in safe mode (https://confluence.atlassian.com/display/JIRA/Managing+JIRA's+Plugins#ManagingJIRAsPlugins-DisablingEnablingallUserInsta) just to check if this problem still occurs after disable all the plugins, it can be related.

Can you just turn on firebug on firefox or developer tools in chrome to see if you are getting any javascript errors ?

The wrench does show up. I'm the Jira Administrator. I noticed that the problem only happens though, after changing the sorting order by filter name. (clicking on the arrow next to the "name" column).

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

461 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you