Since last week a new user was created in our Jira called "Aha! Product Roadmaps". It seems to be a user created by an addon to to some interactions.
1. We haven't installed this addon!
2. We cannot work with Jira anymore because our lincensig pool is exhausted.
Unfortunately I cannot delete or deactivate the user because the system gave him automatically admin rights.
How could this happen and how can we solve this?
Hi Martin,
I would contact Atlassian directly through https://support.atlassian.com
This seems to be something they should be able to fix for you as you are on OnDemand.
Best regards,
Peter
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