Cannot create Epic

I'm trying to create an Epic in Jira Cloud.

 

From Backlog I open Epics and click 'Create Epic'.

Project is set and I enter the Summary (which should be the name of the Epic).

On clicking Create I see the error message "Epic Name: Epic Name is required."

I guess I need to add the Epic Name to a particular form but am not sure which.  If I click 'Configure Fields' in the upper right od the Create Epic box Epic Name is not available for selection.

 

Any ideas?

 

Cheers - Steve

 

2 answers

0 vote
Thomas Schlegel Community Champion Jan 18, 2018

Hi Steve,

which Issue Type is set in the form? If you set any other than Epic, the field Epic Name is not available.

Hi Thomas

The issue type is set to Epic.

Thanks,

Steve

0 vote

As an admin, go into the create screen again, and use the "configure fields" - you should see "where's my field" as an option.  This is really helpful, as it lists all the reasons your field might not be there, highlights any of the ones that are blocking it and links directly to where you can fix it!

Hi Nic and thanks for your suggestion. Unfortunately when I click "where's my field" I just see the spinning 'I'm doing something' indicator but nothing happens. It's been swirling for 90mins now :-)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,296 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot