Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira Software
Questions
Cannot click link on dashboard

Cannot click link on dashboard

When several users click a link on the dashboard, it does not take them to that page, instead, it leaves them on the dashboard.

5 answers

0 votes

I am going to close this conversation, as I just heard from our Local IT department that they are going to re-image her computer on Thursday, as she has been experiencing other computer issues.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Thank you Nic and Paulo for responding!!!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

I am going to close this conversation, as I just heard from our Local IT department that they are going to re-image her computer on Thursday, as she has been experiencing other computer issues.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

To check if it's nothing by the client side, run the same operation on different web browsers using the development tools to check if you receive any HTTP error

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I don't know what the development tools are that you are referencing.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Most browsers have developer tools in them that can tell you what a page is doing, especially when there is an error. A glance at the Firefox I'm running has "developer" in the actions drop-down (and I've added Firebug because I need it, and that can tell me a lot about about page problems too)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

She e-mailed and said that she is on IEv9, as she was on maternity leave when we upgraded to IEv11. Will get her upgraded and have her retest.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

0 votes

What link is breaking?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

When they click on a link in the "Assigned to Me" or some other gadget, the screen flashes like the page will open, but it just shows them the dashboard.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Ok, when you hover over the link, what does your browser say the link goes to?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

I am not having the issue - one of my users are. She is in a meeting. Let me ask her when she is done.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

She was in a meeting until late, so I was unable to meet with her to further troubleshoot. She e-mailed and said that she is on IEv9, as she was on maternity leave when we upgraded to IEv11. Will get her upgraded and have her retest.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase