Cannot change email. This feature is temporarily unavailable. Please try again later.

I am unable to change the email of users via the admin dashboard, the field is grayed out and it states that `This feature is temporarily unavailable. Please try again later.`

Is it possible via the API to update users' emails?

This is a show stopper for an important customer of mine who needs this feature enabled.

Hopefully you can come up with a solution, my fingers are crossed.

1 answer

0 vote

Cloud systems are updated and changed frequently and when these are happening functionality is limited.

Give it an hour, then try again. If you get the same message then (or if you've already waited a bit), raise it with Atlassian Cloud Support

Tried again, but still not possible.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

400 views 6 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you