Cannot approve logged time for account

I try to test "approved logged time for account" functionality but there is one problem.

When I chose Timesheet->Account I have information that month is not approved but approve button is disable. Question is why? I can accept logged time for users but I cannot accept logged time for account.

In Tempo documentation I've found following paragraph about configuration:

"If enabled, Team Leads (the users with the Approve Timesheet permission) can approve an account which is managed through Tempo Accounts. Approved status icon is displayed in the Account Timesheet, a green bullet for approved items and a red bullet for the ones that still need to be approved."

I've enabled this functionality but still I cannot click on "Approve" button - it is still grayed,

Do you know what is wrong?


2015-10-26 14_42_44-PROJECT Y (PROJECTY) - JIRA.png

2 answers

1 accepted

0 votes
Accepted answer

Hi Michal,

to approve a Timesheet, the approval period must be closed in the Tempo Period Management. Please take a look at for more information. 

Thank you for letting us know that this was missing in the documentation you were referring to. I have updated the information there.



Can you verify if you do have the Approve Timesheet permission?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Software

Implementing Jira in Small Business

Introduction This article will give insight on how a small software development department implemented Atlassian products to enhance and streamline the business process. The privately held company h...

305 views 2 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you