Cannot add a new Project. I get a blank screen.

I installed JIRA on my Ubuntu server and was able to add 7 projects on Sunday. Last night I tried to add a new project and I get a blank screen after the project type selection (see screenshots). I've tried on multiple computers and browsers and cannot get it to work. Is there a configuration I need to check or is it a limitation of the starter license? I can only find that the limitation is based on users and not projects. 

Thank for your assistance!

 

image2017-1-24 14:51:54.png

image2017-1-24 14:53:41.png

image2017-1-24 14:53:53.png

 

1 answer

It seems that you should write to Atlassian support.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,310 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot