Cannot Enable JIRA Bamboo Plugin

I am having trouble integrating JIRA 6.1 with Bamboo 5.1.1. I have a trusted application link established between the two. I had to create it from the Bamboo side because JIRA complained about Bamboo having an older version of the Application Links plugin:

"The remote application, 'Bamboo', is running an older version of the Application Links plugin. It will not be possible to create the remote end of the link from this application. However both ends of the link can be created using the older process in 'Bamboo'."

After establishing the link from the Bamboo side, I can see JIRA issues in Bamboo. However, I can't see any Bamboo information in JIRA. I checked the plugins and noticed the JIRA Bamboo Plugin (v7.0.4) was disabled. Assuming that was the issue, I tried to enable it. I get the follow message:

"The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation."

I see the following output in the JIRA log:

"[atlassian.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.atlassian.jira.plugin.ext.bamboo"

Any ideas on how to resolve this? Thanks!

2 answers

1 accepted

Page not found error with this link.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot