Cannot Create an AppLink from Jira to Bamboo

Shirley He February 20, 2019

JiratoBambooAppLinkFail.PNG

We are trying to link an existing Bamboo server to our Jira. We are able to ping the machine with Bamboo on it, but when we try to create the link from Jira, we receive the following error above.

When we tried to create the link from Bamboo, it shows the correct pop-up for setting up the links appears, but after confirming the information, we see the following on Bamboo's Configure Application Links page (Config Error)

config error.PNG

1 answer

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Jobin Kuruvilla [Adaptavist]
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February 21, 2019

You can probably do some troubleshooting with the help of this documentation: https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html

I would start looking at HTTPS and Proxy settings.

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