Which version of internet explorer are you using?
It might be this problem : https://confluence.atlassian.com/display/JIRAKB/Compatibility+Mode+related+problems+on+Internet+Explorer
Do you also have this problem when using a different browser?
Thank You for a quick responce.
We are using IE8, and we can't try it on any other browser. I have disabled the compatibility mode, it doesn't helps.
You will need to clear the work directory, located normally under your tomcat/JIRA installation folder.
This is the caches built and it might be corrupted.
Perform a deletion on that and restart, you problem should be gone :)
You will need to stop JIRA first, clear directory, and start JIRA again after clearing. It will rebuilt the content inside the directory.
Also take note, not to delete the folder, only delete the content inside the folder.
Just another quick test, can you try clearing the browser cache and see if this issue is resolved?
Also you can try accessing your JIRA without proxy and locally using the same browser see if you are able to load the page correctly?
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