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Can you work directly with Atlassian for Pricing/purchasing?

We currently work through a VAR for our Atlassian products.....is it possible to work directly with Atlassian or do you have to work through VARs (Value Added Resellers)? 

 

 

3 answers

0 votes
Jack Community Leader Jul 20, 2021

You can contact Atlassian Support with pricing questions. You can buy direct - Jira Align

You can but Atlassian provides better rates via resellers than direct. 

0 votes

For Align, you'll find Atlassian will want to help you prepare for and implement Align, and they'll mostly use trained partners to provide people to do that.  @Kit Friend and I were on the same partner training session...

That as a fun 9 days back when he had those strange physical work environments....

Probably ethical to flag that @Nic Brough _Adaptavist_ and I both work for resellers so take our advice with a pinch of salt BUT there's a key theory here - Atlassian relies on its ecosystem of partners to be able to scale support, expertise (and plugins!) - more than they could (easily at least) - hence why they're keen to support people going via a responsible partner (find one via https://www.atlassian.com/partners). The best discounts come via those that they believe will support you getting the most value from their tools (the Enterprise and Platinum ones). 

Thank you @Kit Friend That certainly makes sense. The question was asked so I thought I would pose it here and see what feedback I got. We are currently using partners.

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