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Can you save a ticket without submitting it?

Mary Teierle
Mary Teierle Mar 03, 2016

Is there a setting so the end user can log into the portal to start a ticket and save it without submitting it into the service desk?

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Nic Brough [Adaptavist]
Nic Brough [Adaptavist] Community Champion Mar 03, 2016

No, there's no draft facility.  I doubt there will ever be one for Service Desk - the point of the portal is that you just want to raise a request for something quickly and go back to real work

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Mary Teierle
Mary Teierle Mar 03, 2016

Ok thank you!

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