We use a Cascading Select list custom field extensively across many of our projects. The parent option can be simplified to countries and the child options are clients located in that country. Under normal circumstances, I would never expect the clients to change countries. However given some re-organization and M&A's I've been asked to move clients to a different parent category.
Is there a way to do this within JIRA? (Follow up: Would that have to be done directly in the database?) I could disable the child option in one country and create a new on in the second, but this would break historical data about the clients and is less satisfactory than moving the client directly.
I suggest you add the value under the other country and disable the option in the original one. On past issues it will still show the original value, but won't be available for new issues.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot