Can you manage Service Desk Customer access with Crowd?

This question is in reference to Atlassian Documentation: Setting up service desk users

Ask your question here...

1 answer

Hi Joel,

When you refer to Customer Access I assume that you want to restrict access to your service desk rather than have it a public service desk. In which case it is possible to use Crowd as your user management tool in just the same way you would use if for access to JIRA. Just need to make sure you set the right groups for your customers to ensure they get the access you require.

Hope this helps

Phill

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,380 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you