Can you export articles from a knowledge base

Daniel_Christian October 29, 2019

Is there a way to import or export articles in to and out of a Jira knowledge base?

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Matt Doar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2019

Jira doesn't have a knowledge base. Do you mean Confluence?

Daniel_Christian October 29, 2019

We have an IT Helpdesk Project in Jira.  As part of that we have a knowledge base where we can create how/to troubleshooting articles.  

Matt Doar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2019

Aha. Then CSV export might be helpful

Daniel_Christian October 29, 2019

Ok so that functionality is available?  Is it limited to administrators?  I'm not finding how to do that.

Matt Doar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2019

If you run a search, you should see an Export button if you have permission. If no permission check with your Jira admins

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