Jira doesn't have a knowledge base. Do you mean Confluence?
We have an IT Helpdesk Project in Jira. As part of that we have a knowledge base where we can create how/to troubleshooting articles.
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Aha. Then CSV export might be helpful
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Ok so that functionality is available? Is it limited to administrators? I'm not finding how to do that.
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If you run a search, you should see an Export button if you have permission. If no permission check with your Jira admins
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