Trying to get Service Desk to conform to more standard customer-facing service desks. Any ideas? Working on trial cloud version right now and I really want to get my company on board with this tool - this is the last piece of the puzzle to put into place.
Woefully limited JIRA search, that doesn't even work for "request type" dropdown:
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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