Trying to get Service Desk to conform to more standard customer-facing service desks. Any ideas? Working on trial cloud version right now and I really want to get my company on board with this tool - this is the last piece of the puzzle to put into place.
Woefully limited JIRA search, that doesn't even work for "request type" dropdown:
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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