You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
For internal comments only, we would like to set up a notification to send an email to only licensed service desk users (not customers) that are listed on that specific issue as request participants. Is this possible?
[public comments go to all customers and agents listed on the issue]
Using Automation for Jira here is what I have so far:
Trigger:
Rule is run when a comment is added to an issue.
If: compare two values
{{issue.comments.last.internal}} equals true
Then: Send Email (But only to licensed service desk users listed on this issue as a participant)
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.