Can you create Jira tickets from LibreNMS?

We are using LibreNMS networking monitoring system and would like to create tickets in Jira via the API transport in LibreNMS.  If anyone has an experience with this it, could you share it?

2 answers

0 vote

If the LibreNMS can generate email or REST calls, then yes, it can easily create JIRA issues.

Thank you for your reply.  

One more question, would you be able to tell me if JIRA service desk supports GET calls to create tickets, or if it requires POST through the REST API.

It only implements POST at the moment.  I doubt it will ever do GET, because the intention of a GET is "read" and POST is for "write"

You made sure you don’t have mandatory fields in the Issue create screen other than summary and description didn’t you?

Can you also check access logs under $JIRA_HOME/logs/ to see if see anything from LibreNMS IP.

Any other port shouldn’t matter as long as you write is as http://JIRA_HOST:8080

Also you don’t need to wait for any alerts, you can just click Test Transport button to see if it works.

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