Can you configure user full name format?

We use crowd 2.7.8 and JIRA 6.1.4 and have the odd problem that our users have different name formats. Some display as first name last name and some as last name, first name. Where is the configuration for this so that they can all display the same?

1 answer

0 votes

Hi Andrea,

JIRA does not separate the first and last name attributes - It uses only the 'Full Name' attribute.

Hence, I believe the problem is most likely in the Crowd configuration - You may confirm that by browsing to one of the users with the name incorrectly displayed as per this link.

If you confirm the problem lies on the Crowd side, I would recommend you to review the way users were added / synchronised on Crowd. If you need additional assistance, feel free to report a support ticket with the Crowd team.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,610 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you