We use crowd 2.7.8 and JIRA 6.1.4 and have the odd problem that our users have different name formats. Some display as first name last name and some as last name, first name. Where is the configuration for this so that they can all display the same?
JIRA does not separate the first and last name attributes - It uses only the 'Full Name' attribute.
Hence, I believe the problem is most likely in the Crowd configuration - You may confirm that by browsing to one of the users with the name incorrectly displayed as per this link.
If you confirm the problem lies on the Crowd side, I would recommend you to review the way users were added / synchronised on Crowd. If you need additional assistance, feel free to report a support ticket with the Crowd team.
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs