While submitting a service desk request, can I add a request participant by mentioning them in the description box using the "@" symbol?
For example, here is my request:
Summary: I need login access.
Description: I spoke with @Al, he confirmed I need access to this system.
Is there a way to configure Jira Service Desk so Al is automatically be added as a request participant?
Hi @Al Gresto,
It is not currently possible though there is request for it:
Please vote and comment with your use case on it.
Hope this helps
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