I use this JQL as a filter. It shows all results. I don't want to see Closed issues. I can't figure out how to add JQL like "AND resolution is not CLOSED" to make it work.
I was wondering: is it even possible? And if so: what to add then?
Hope to hear from you soon!
You've almost answered your own question. In the JQL box, write
issueFunction in commented("by username") and resolution != Closed
the "and" joins the two clauses together, they're independent of each other.
Although, you might not be using the resolution correctly - JIRA considers any issue with a resolution set to any value to be closed, and "closed" is not one of the default resolutions (you may have added it to your list?). So your query will only exclude issues that specifically have "closed" as a resolution, and will still include closed issues with resolutions like "fixed", "duplicate" and so on. I suspect what you might want is actually
resolution = unresolved
resolution is empty
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG