Can we upload customer email addresses into service desk?

Mandi Chiancone
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 5, 2015

We have a customer contact list and would like to upload this information into service desk so that or users do not have to create themselves as customers.  Is there an option for mass upload?

 

 

1 answer

0 votes
Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 12, 2015

Hi Amanda, 

Unfortunately this feature is not available yet. Here follows an open feature request: https://jira.atlassian.com/browse/JSD-1829.

Please make sure to add yourself as a watcher of the ticket to receive notifications. smile

Cheers!

Suggest an answer

Log in or Sign up to answer