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Can we update tickets in Jira and it can be updated in the SQL database automatically

Hi,

We are pulling Jira issues from SQL database into Jira and wanted to understand is it possible if we update those issues in Jira will it get updated automatically in the SQL database?

1 answer

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Answer accepted
Joe Pitt Community Leader Dec 05, 2019

I'm assuming the database you're talking about is the database JIRA is using, correct? How are you pulling them and updating them in JIRA without using the JIRA UI? Are you using the API? If you're using the API to update them then, yes they will be updated.  If you are doing something else you will break the database if you update issues outside of the UI or API.

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